Q; How long will my mask take receive? A; As little as one week and up to four weeks depending how close it is to Halloween. We have always posted a Halloween 'cut off' date when we feel that we cannot deliver anymore masks on time for Halloween. Q; Can I make a request on my mask? A; Sure, just contact me directly and we'll work out all the details. (Please note that your mask may take longer to create since being customized to your specs.) Q; Am I able to get a retired mask? A; It all depends on the mask. Q; How do I get my mask to hold it's shape? A; Stuff it with plastic shopping bags and place on a stand. Stands can be as simple as a plastic soda bottle or an actual custom mask stand. Q; How do I care for my mask? A; Every CGP mask comes with a complete care sheet.